Any way you’d like! Your assistant can hop into any app or workflow you’re already using. For example, if you communicate primarily via email, your assistant will email you. If you use WhatsApp, your assistant will chat with you there. If you prefer talking on the phone, your assistant will call you, etc.
All of our ecommerce va are trained in exclusive in house boot camps
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Magento
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Shopify
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WooCommerce
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Amazon
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Walmart
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Etsy Marketplace
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save time and money
Our efficient assistance echosystem saves you time and money. You get expert assistance whenever you need at a low cost. Since 2010, we've saved $1000s of dollars of 100s of businesses.
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why we're a good choice
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top global talent
we handpick top 3% of the Global talent after a rigorous screening process.
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instant availablity
You get expert assistants whenever you need it, just give us a nod.
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zero obligation
No cost strings or hidden obligation , we offer pay as you use model.
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as low as $17
Get your work done in a fraction of cost, as low as $17 per hour.
WHAT CAN AN ECOMMERCE VIRTUAL ASSISTANT DO?
An eCommerce virtual assistant provides remote assistance to eCommerce business owners to help them run their online stores successfully and scale up their operations. You can delegate many tasks to an e-commerce VA, especially those that do not directly require your involvement. The task delegation also depends on the type of business or entrepreneurs. The basics of handling an e-commerce store involve order processing. It is a recurring task that happens daily, weekly or monthly, depending upon your business requirements. An e-commerce assistant is ideal for managing orders, shipments, and releasing invoices.
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Customer Satisfaction
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Handle Shipping
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Manage Promotions
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Manage Returns & Exchanges
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Online Products Selling
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Pricing Information
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Process Orders
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Finance Caring
CHOOSE YOUR PLAN
Part Time VA
Account Management Product research Product description writing Image editing Product listing and optimisation Managing inventory Handling order processing Assistance in returns and exchangesDedicated VA
Account Management Product research Product description writing Image editing Product listing and optimisation Managing inventory Handling order processing Assistance in returns and exchanges
How it works
Pay only when you hire an incredible Virtual Assistant
1
schedule discovery call
2
interview vetted virtual assistant
3
onboard your vetted virtual assistant
adding people to your team made easy
we get your assistant in
72 hours
Other VA Services
Freelance Marketplace
Multi-layer sreening process, Less than 1% of applicants get accepted
Sourcing, interviewing and qualifying candidated is completely handled of you
Personally curate the best candidte for you based on your needs
Quickly replace your assistant for any reason
book your free call
Customer Stories
FAQs
Can the VA call people for me?
Yes, they are there to support your communication with your team and clients .
What if my assistant quits?
We will work quickly to replace the resources.
What if my assistant works overtime?
That’s totally fine! If you and your assistant agree, your assistant can work overtime. Overtime must be confirmed over email by both you and the assistant with account manager is looped in. This is to ensure that you’ve clearly approved every hour of overtime worked.
What if my assistant goes on vacation/gets sick?
You won’t be charged if your assistant needs to take time off if they get sick or go on vacation. In the case of prolonged unavailability, we will assign backup resource this will be confirmed as part of on boarding process
Is my Virtual Assistant available on the weekends if I need them?
No, our Virtual Assistants are available Monday-Friday.
I only need part of this virtual assistant service (i.e. Email management only). Is there an hourly rate for that?
No, we only offer a full-service solution.
Who are the assistants? Where are they located?
With operational Head Quarters in Pakistan and US. We hire smart generalists who are resourceful, and have graduated from top universities in the Pakistan and US. Resources goes through 1st Month of Assistant training with our US based experts to ensure the success of our clients
Our assistants are Smart, eager to learn and they come with diverse backgrounds. They looking to work for startups or small to midsize businesses.
We proud to say that our assistants are trainable with technologies that you wish to work.
Does overtime come with added charges for the user? Are dedicated assistants paid a premium on their hourly wage overtime?
There is no additional fee for additional hours. Both the Dedicated Assistant and the user must come to an agreement on any increases. Users have the option to hire additional assistants as needed.
Are dedicated assistants college-educated? Or what education equivalency do they have?
Yes. In fact, more than 90% of Dedicated Assistants have a college degree with more than 20% coming from the top four universities nationwide and 29% coming from the top 20 universities nationwide based on Estore Company data from November 2020 to March 2022.
How does Estore Company vet through the job seekers to find my right match?
Estore Company leverages a proprietary selection criteria and multi-step process to vet assistants and find the best match for each entrepreneur. This process includes an in-depth questionnaire, phone interview, and screening call with the potential entrepreneur to ensure users are matched with the right Dedicated Assistant.
Can users hire their dedicated assistant to their team?
Our Assistants work as a valuable extension of a user’s already-existing teams. If a User chooses to provide an assistant with employee benefits, Estore Company will continue to handle the payroll and the Dedicated Assistant will receive 100% of all bonuses, raises, healthcare and other benefits.
Can I use an assistant for long-term work? How do I know they stay on for the duration of the project?
Yes! As part of its comprehensive vetting process, Estore Company verifies a user’s desired term length and matches Assistants based on that timeframe.